Shipping Policy

Last Updated: [2024/05/19]

Thank you for shopping with MicasaShop! We are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand our international shipping practices.

1. General Information

· Order Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

· Shipping Locations: We ship to most countries worldwide. If you are unsure whether we ship to your location, please contact our customer support team before placing your order.

· Shipping Carriers: We partner with multiple shipping carriers to ensure the best possible service. The carrier selected for your shipment may vary based on your location and the availability of services.

2. Shipping Rates and Delivery Estimates

· Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout. Rates may vary depending on the destination, weight, and dimensions of the items.

· Estimated Delivery Time: Delivery times vary by destination. Below are general estimates:

· North America: 7-15 business days

· Europe: 10-20 business days

· Asia-Pacific: 10-25 business days

· Rest of the World: 15-30 business days

Please note that these are estimated times and actual delivery may vary.

3. Customs, Duties, and Taxes

· MicasaShop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

· Customs policies vary widely by country; please contact your local customs office for more information before placing your order.

4. Order Tracking

· Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

· You can track your order through the carrier’s website or our tracking portal.

5. Lost, Damaged, or Stolen Packages

· MicasaShop is not liable for lost, stolen, or damaged packages. If your order arrives damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Shipping Restrictions

· We currently do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations. If you are unsure about your address, please contact us before placing your order.

7. Delivery Issues

· If you experience any issues with your delivery, please contact us at [email protected] within 30 days of the estimated delivery date for assistance.

8. Returns and Exchanges

· Please refer to our [Return Policy] for detailed information regarding returns and exchanges.

9. Contact Us

· For more information about our shipping policy, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail using the details provided below:

MicasaShop

LiveChat

EMAIL: [email protected]

Text Msg: +19095001718

WhatsApp: +601129280454

Malaysia

Thank you for choosing MicasaShop. We appreciate your business and strive to provide you with the best service possible